The official Sony PSP forums are filled with stories, like mine, describing how Sony sends us back PSPs that are worse off than the ones we sent them, after we paid to ship them. Basically, the company line is “try your luck and send it in again, on your dime of course.”
I am glad that my PSP came with fully living pixels. Any dead ones + these types of stupid Sony shenanigans would sour me quickly on the product.
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